OfficialParts Specialist Since 2016. Trusted by 120,000+ European drivers. Explore our certified accessories collection directly from the seller profile. 1. Which mobile phone models does the remote control support? Answer: For , it supports 5 and above models, and the system supports the latest iOS15. Android phones only need to support OTG (currently almost all Android phones support OTG). If you are not sure, you can search on Google: "Does the **mobile phone** model support OTG?" 2. Can the remote control operate all devices? Answer: The remote control can cover more than 90% of infrared devices currently on the market, and well-known brands are generally supported. If there is no adaptation process and it is not compatible, the Android phone can use the DIY learning function. (For , it is not supported yet). Non-infrared devices cannot be controlled remotely, such as Bluetooth remote controls and 2.4GHz remote controls. 3. What is the remote control range? Answer: The distance between the remote control and the device depends on the reception condition of the electrical appliance. Actual measurements for common devices range from 8 to 15 meters. This fully meets typical usage requirements. 4. Does it need to be aligned with electrical appliances when using this product? Answer: The working principle of the mobile phone remote control is the same as that of the standard remote control that comes with the appliance. It must be aimed at the appliance and should not be obstructed during use. 5. For , the remote control is recognized after being plugged in, but why can't it be adapted and the indicator light does not flash? Answer: You can resolve this by going to phone settings – general – accessibility – and turning off mono o (the mono o option is an assistive function for users with hearing impairment in one ear and will not affect normal calls). 6. Why can't the Android phone recognize the remote control after being plugged in, or why can't it be used normally after recognition? Answer: 1. If the phone is an OPPO or Vivo phone, you need to turn on the OTG switch in Settings – Other Settings. 2. If similar issues occur with other Android phones, open the remote control wizard – My – Settings in the upper right corner – Infrared driver settings – Device and select USB. Note: Due to different production batches, there may be slight variations in appearance, color, and printing. These differences do not affect functionality. Color: Silver Material: Plastic Type: C for USB-C interface Package Contents: 1 x IR Transmitter with Case Only the items listed above are included; other products are not included. Note: Light reflection and differences in display screens may cause the color of the item in the image to vary slightly from the actual product. Measurement error allowance is +/- 1-3 cm.