Fruugo Prohibited Product Policy

The following products are prohibited on Fruugo and cannot be sold under any circumstances. Fruugo takes a zero tolerance approach to the sale or advertisement of prohibited products. All Fruugo retailers must not advertise or sell the following products or product categories. If any retailer on Fruugo fails to abide by this policy, disciplinary action may be taken against the retailers account including the immediate termination of the account.

Fruugo reserves the right to amend this policy at any point and reserves sole discretion to make the judgments on whether an individual product listing is appropriate.

Fruugo has a Notice and Take Down procedure in place and Government or Regulatory bodies who have concerns in respect to a particular product are encouraged to notify us via https://www.fruugo.co.uk/help/detail/fruugo-third-party-legal-complaints-policy .

Adult Material
1. Pornography
2. Adult products including sex toys or fetish products
3. Products containing content or media of an explicit nature including clothing, books, paintings, games, or articles
4. Products being advertised using images or media of a sexual or explicit nature
5. Personal enhancement creams
Animals and Wildlife
1. Animal or wildlife products which contain endangered or protected items, including animal fur and ivory
2. Taxidermy or mounted specimens
3. Live animals, including insects and reptiles
4. Hunting or animal traps, including snares or any other device that will harm an animal when it is caught
5. Glue traps used to capture rodents
6. Marimo Moss Balls
7. Electric shock collars used on any animals, including dogs
8. Pinch and prong, choke collars, spike collars, or any other type of collar which will harm an animal
9. Invasive plants, seeds and weeds
10. Any items made from human remains or parts of the human body
Artefacts/Cultural Property
1. Artefacts including Native American crafts, cave formations, & grave-related items
2. Fine arts, including artist signed paintings
Currency
1. Prop currency which could be used as genuine currency
2. Coins
Drugs and Drug Paraphernalia
1. Any drug or drug-like substance used for medicinal or recreational use
2. All drug paraphernalia
3. Cannabinoid products which exceed the legal limit of THC or CBD in the country that you are shipping the product to.
4. Products which claim to provide a legal high
Food and Drink
1. Alcohol or products containing alcohol including wine, beer and spirits
2. Perishable food which requires chilled/frozen transit
3. Expired products or products with a short shelf life that will expire before they arrive with the customer
Hazardous Substances
1. Dangerous acids, or products containing a dangerous acid, such as sulphuric acid, hydrochloric acid, hydrofluoric acid and nitric acid
2. Any product containing cyanide
3. Any product containing asbestos
4. Flammable items or substances
5. Explosives, including fireworks, sparklers and grenades.
6. Toxic substances such as poisons and Freon
7. Pesticides and biocides
8. Radioactive material
9. Hazardous gazes including corrosive, flammable, and toxic gases
10. O-zone depleting substances
11. Bacteria cultures or other products containing E-Coli
Offensive weapons
1. Guns and firearms, including parts of or parts for a firearm
2. Ammunition for a firearm
3. Knives which are classified as a weapon including, but not limited to, the following -
  1. Balisong or Buttery Knives – A knife with a blade hidden inside the handle that splits in the middle to reveal the blade.
  2. Knives disguised as or hidden inside everyday objects.
  3. Flick knives, switchblades and automatic knives which open when a button or something on the knife is pressed.
  4. Gravity knives which open by gravity.
  5. Stealth knives – A Knife not made from metal (and not made for use at home, for food or as a toy).
  6. Zombie knives – A knife with a cutting, serrated edge, and images/words to suggest it is used for violence.
  7. Spiral knives – A knife with one or more cutting edge that forms a helix and comes to a point.
4. All knives in the UK, excluding cutlery
5. Knuckledusters
6. Hand or foot claws
7. Slingshots
8. Swords and sword-sticks
9. Push daggers
10. Blowpipes or blow guns
11. Truncheons and batons
12. Kubotans
13. Death stars or throwing stars
14. Kusari-gama
15. Kyoketsu-shoge
16. Kusari or manrikigusari
Medicines and Medical Devices
1. All human medicines which require a prescription or qualifications to be sold
2. All medical devices which have not been registered with a medicines regulatory authority (e.g. MHRA)
3. Medical devices which require an authorised prescription in the country that you are shipping the product to.
4. Veterinary medicines which require a prescription or qualifications to be sold. Only ASM-GSL Status Veterinary Medicines may be sold on Fruugo
5. Vaccinations – both Human and animal vaccines
6. Non-prescription medicines or any product which makes any claim for a medical or health benefit which is unsubstantiated or that there is no medical evidence to support the alleged benefit. Examples include personal enhancement pills or creams, weightless products or supplements, herbal remedies, and magnetic bracelets.
7. Steroids or other body-building substances
8. Contact lenses which require a prescription
9. DNA Tests or Ancestry research
10. Pregnancy tests
11. Gender reveal tests
12. Covid- 19 tests
Offensive Material
1. Any products or material that may cause offence to someone because of their religious beliefs, race, gender or sexual orientation
2. Radically offensive material
3. Nazi memorabilia and products bearing or resembling a swastika
4. Any product or material that promotes terrorism, hate, crime, violence, abuse, exploitation, suicide, child pornography or gambling
5. Law enforcement or police-related items including government issued uniforms, badges, hats, or accessories, or replicas of these items
6. Any political memorabilia, including religiously sensitive material such as Muhammed pictures, that may cause offence or distress
7. Items encouraging illegal activity, such as a book describing how to create methamphetamine
Unsafe Products
1. Any product that has been subject to a product safety alert or product recall by the manufacturer, government regulator, or the RAPEX Database
2. Crib bumpers (USA Only)
3. Chinese Sky Lanterns or Chinese Wishing Lanterns
4. Laser pointers over 1mW
5. Products that legally require a CE mark, and do not have one or have a unlawfully obtained or unauthentic CE mark
6. Catalytic Converts & Test Pipes
Radios and Electronics
1. Baofeng Radios
2. CB Radios (Switzerland Only)
3. Electronic surveillance equipment, including wiretapping devices and telephone bugging devices
4. TV De-scramblers
5. Radar Scanners
6. Traffic signal control devices
7. Signal jammers and blockers
8. Spy camera or microphones hidden as an everyday object that has the ability to transmit audio or video without being detected (Germany only)
9. Spyware or malware
10. Unlicensed software, including software that requires a license which has been used or duplicated
11. Software unlocking keys
Tattoo Products
1. Tattoo Inks
2. Anaesthetic or numbing creams
3. Tattoo or laser removal devices
Tobacco and E-Cigarettes
1. Cigarettes
2. E-cigarettes
3. Cigars
4. Pipe tobacco
5. Lighters
6. E-liquid
7. Disposable vapes
8. Chewing tobacco
9. Nicotine gum
10. Nicotine patches
11. Nicotine sprays
Other
1. Used or second-hand products
2. Tickets, including event tickets, lottery tickets, train tickets, bus tickets, or concert tickets
3. Store value loads, including gift or pre-paid cards, gift vouchers, and manufacturers’ coupons
4. Stock and other securities
5. Real estate
6. Mystery boxes
7. Custom-made and personalised products
8. Counterfeit products
9. Certification and identification, including passports, I.D. cards, birth certifications and death certificates

Fruugo Prohibited Product Policy

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